Headquartered in scenic Franklin, North Carolina, Drake Software is a rapidly growing
tax preparation software company. The Drake family has influenced the business community
in Franklin since 1954, when Clyde Drake, father of the current owner, Phil Drake,
opened what would soon become a successful tax preparation business. The younger
Drake started developing tax preparation software in the 1970s. In 1977, he decided
to discontinue preparing tax returns, and instead focus his energy on tax software.
That year, Phil made the decision not to compete with tax preparers, a choice that
continues to impact the direction of the company to this day.
When the IRS implemented a new program for electronically filing individual and
business tax returns in 1986, Phil soon began using the new technology, transmitting
some of the first electronically filed tax returns in North Carolina. In 2004, Drake
Software won the IRS Modernized e-file Pioneer Award for its initiative in electronically
filing tax returns.
Today, more than 30,000 tax professionals nationwide use Drake Software. Each year,
Drake Software processes more than 9 million federal- and state-accepted returns.
The company provides free electronic filing and excellent federal and state programming.
Year after year, Drake develops the tools tax professionals need to build successful
tax preparation businesses.
Drake Software employs more than 300 people who live in the area. We are proud of
the high-caliber individuals who consistently deliver superior performances. Take
a moment and meet some of
our team…
Drake’s award-winning software was named a 2009 Reader’s Choice Award winner by
CPA Technology Advisor in three categories: Federal/State Income Tax Compliance,
Website Builder for Accounting Firms, and Document Management & Storage. In other
media rankings, Drake was recognized for its Client Write-Up program, Estate Tax,
1040 Tax, Business Tax, Overall Customer Satisfaction, and Technical Support.
A 2008 NATP (National Association of Tax Professionals) member survey shows Drake
Software is an industry leader in customer support satisfaction. When customers
need Support, they can expect their phone calls to be answered in less than nine
seconds (average response time) by customer representatives and not by an automated
answering system. More than 200 highly-trained representatives answer Support phones
during peak tax season.
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