Drake Software has partnered with the following companies to help you stay in touch
with your customers and to provide them additional services.
For more than 20 years Versicom has supported
Drake Software users with innovative services that help you provide better customer
service, personalize and strengthen your customer relationships, improve customer
retention, and grow your business.
- The Toll-Free Tax Infoline (TFTI) gives your customers up-to-the-minute
return and refund status information via toll-free phone and internet lookup.
- Now for 2012, Versicom and Drake are adding automatic text/email status
- With the optional Refer-a-Friend feature, the TFTI service reinforces
your referral efforts multiplying its effectiveness.
- The Happy Birthday Call, Happy Holiday Call, Thank-you Call and other touch
point calls fortifies the personal relationship you have with your customers.
TaxPoint provides Drake customers with a service to inform their customers about
tax return status information. TaxPoint uses outbound calling, SMS text messaging,
email, a toll-free IVR, and a website at
refundpoint.com to keep customers up to date with the status of their tax
returns. There is no software to install or configure and everything is managed
TaxPoint was the first provider to offer outbound notifications and this year we
are the first company to offer pay as you go pricing with no upfront costs. To learn
more, visit taxpoint.com or call