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14291: 1040 - Due Diligence FAQs

1040 Individual

Here are some FAQs that may make filling out the Due Diligence forms for EIC, CTC, ACTC, and AOTC a little easier.


Publication 4687 can provide valuable assistance in completing the Refundable Credit Due Diligence form. Some common questions include: 

How do I answer question #2 of the 8867?

Question #2 asks if you have filled out the appropriate worksheets that go with each credit.  Drake software produces the worksheets automatically, so whenever one of these credits applies the answer is automatically marked Yes


Where can I answer question #10?

These questions are answered on the Dependents screen(s), using the Due Diligence tab (in Drake23). If there is not a Child Tax Credit (CTC) or Additional Child Tax Credit (ACTC), per the Form 8867 instructions, this section should be left blank, proceed to question #11.

Where can I answer question #11/13?

Question #13 is regarding the American Opportunity Credit and whether the taxpayer has provided substantiation of the education expenses. This question can be answered on the 8863 screen below the educational institution address fields.



Do I need to answer ALL of these Due Diligence questions?

Only the Due Diligence questions that apply to the taxpayer are required to be answered. Some examples include:

  • If the taxpayer is not getting an American Opportunity Credit (AOTC) you would leave the AOTC column blank (Drake16 only).
  • If question #4 is No, then skip questions 4a and 4b.  
  • If the there is no Schedule C on the return, skip question #8.

What are the DD1 and DD2 screens used for?

Due to customer request, Drake is keeping the due diligence screens that are more easily recognized from the Drake15 and prior software. Continuing to provide the forms some people are more accustomed to can assist tax preparers by providing an extra level of confidence that all of the EIC due diligence requirements are being met. The DD1 screen is available to assist tax preparers in completing their due diligence requirements. As every tax return is different, tax preparers should review IRS guidelines to ensure that any and all necessary documentation requirements are being met as defined by the IRS. In Drake23, additional income tabs on the DD1 screen have been added to allow preparers to record detailed information for more than one business (Schedule C). Be sure to answer the question Does the amount of income on the return appear to be reasonable to support the taxpayer and qualifying children? on the first income tab to clear note 282. If there is only one business, be sure to enter the details on the Income tab and only use the other tabs (2nd Business Income, 3rd Business Income, 4th Business Income) if there are other businesses. 

The DD2 screen can be used as a place to record notes. 

Does Drake require that the Due Diligence forms are completed?

If one of the common refundable credits that require the Due Diligence form are present on a return, the applicable questions on the 8867 screen will need to be completed in order to e-file the return.

The ability to turn on or off the requirement for the due diligence forms to be completed can be found from the main page of the software in the Setup > Options menu under the Administrative Options tab (you have to be logged into the software as ADMIN to have this as an available option). If this option is selected, the software will require the DD1 screen to be completed when a return has an Earned Income Credit (EIC) present on the return.


For more information about the Refundable Credit Due Diligence forms, see Publication 4687 and/or the Related Links below. 

Videos about the Admin Options Screen and Due Diligence may also provide useful information. 

Related Links

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