Why am I receiving EF Message 5557 - Missing Phone Number on a return? The refund is being processed through a Republic bank product.
EF Message 5557 states:
EVENING PHONE NUMBER MISSING OR INVALID: The evening phone number must be present on screen 1 and contain 10 numerals.
This error is usually caused by a missing evening phone number on screen 1. The return also may display EF Message 5824, "One or more upfront disqualifiers have been generated for this return."