How do I clear federal EF Message 5063?
EF Message 5063:
MISSING BANK PRODUCT: You have not selected a product on the bank screen. Return to the bank screen either select a product or delete the bank screen (press Ctrl+D).
Generally
This EF Message indicates that there is a bank screen present, but no disbursement has been chosen. To clear this message, go to data entry of the return. On the General tab under ​Electronic Filing and Banking, you will see one of the following screens highlighted, indicating data entry:
- EPS - EPS Product Information
- TPG - TPG General Information
- RB - Republic Product Information
- RA - Refund Advantage Product Information
- RF - Refundo Product Information
To clear the message, select the highlighted screen and choose a disbursement method for the bank product.
When Partnered with Refundo:
This EF Message will also be generated if both the Refundo NOW Advance with RT option 1 or 2, and the RT checkbox are chosen under Product selection:
Only one option may be chosen for a Refundo bank product. Return to the RF screen and remove one of your selections.
If No Bank Product Is Needed
Alternatively, if you do not wish to utilize a bank product on this return, you may delete the entire bank screen by opening the screen and pressing CTRL+D on your keyboard while in the data entry of that screen.