EPS Financial, LLC
EPS Financial website: EPSTax.net
Mailing
EPS Financial, LLC
PO Box 1484
Easton, PA 18044
Phone Numbers
Tax Office Support: 484.546.2240
Taxpayer Support: 484.546.2240
Spanish Support: 484.456.2243
Taxpayer Support E1 Card: 866.331.8756
Check Verification: 866.331.8744
Pricing Fee and Information
e-Collect
E1 Card – $0
e-Direct – $15
e-Check – $20
State charge – Free with E1 Card, $10 with e-Direct, e-Check, and Walmart Direct2Cash.
Technology fee – An additional $11.95 technology fee is charged when choosing e-Direct or e-Check.
e-Bonus
Fees – $39.95 for all disbursements
Rebate Amounts – E1 Card $25, Direct Deposit $12, and Check $12.
State charge – $12 for all
e-Advance
Fees – $39.95 for all disbursements
State charge - $12 for all
Note: ERO's are not charged any marketing fee for their Advances.
Reject Codes
Application Business Rules (0001-0100) |
|
0001 |
Office EFIN not found in enrolled offices |
0002 |
The taxpayer SSN was already registered under another office |
0003 |
Invalid card number |
0004 |
Missing card number |
0005 |
Card number should be empty if not a card disbursement |
0006 |
Missing bank account type |
0007 |
Missing bank routing number |
0008 |
Missing bank account number |
0009 |
Bank account type does not apply for the disbursement method |
0010 |
Bank account routing number does not apply for the disbursement method |
0011 |
Bank account number does not apply for the disbursement method |
0012 |
Invalid routing number |
0013 |
A non-applicable service bureau fee was given |
0014 |
Missing service bureau fee |
0015 |
The transmitter fee does not match the office enrollment |
0016 |
Incorrect EPS fee |
0017 |
Invalid application date |
0018 |
Missing Consent To Use flag |
0019 |
Missing Consent To Disclose flag |
0020 |
Missing Application Acknowledgment flag |
0021 |
Missing Fee Disclosure flag and Tax Prep Fee is greater than $400 |
0022 |
Invalid Service Bureau Fee |
0023 |
Invalid Original Routing Number or Original Account Number given. |
0024 |
Invalid disbursement method. Only checks allowed for Puerto Rico |
0025 |
Reserved by EPS |
0026 |
Address cannot be a PO Box |
0027 |
The taxpayer cannot switch to this disbursement method. |
0029 |
The original account number is not valid. |
0030 |
The card number is not valid. |
0031 |
This account number already has three SSNs assigned to it. |
0034 |
If ConsentToUse is set to "O," ConsentToDisclose must also be "O" and vice versa. |
0035 |
If ConsentToUse or ConsentToDisclose are set to "O," the software used must be self-prepared |
0036 |
If the return is done using self-prepared software, the disbursement method must be direct deposit or card |
0037 |
The bank account matches information in an ERO record. |
0038 |
The refund amount is less than the total fees. |
0039 |
The tax preparation fee cannot be greater than $999.99. |
0040 |
The taxpayer and spouse must be at least 18 years old. |
0041 |
Phone numbers cannot begin with '0' or '1'. |
0042 |
A social security number is invalid. |
0044 |
This office has no accepted enrollments. |
0045 |
ERO phone number same as customer’s primary phone number on more than two applications. |
0046 |
ERO address same as customer’s address on more than two applications. |
0052 |
The ERO is not approved for this disbursement method. |
0053 |
The zip code(s) is/are not valid for the selected state. |
0054 |
the customer's direct deposit account must have a different routing number and account prefix than the EPS Customer Account (temporary account for deposit of full refund). |
0056 |
Taxpayer/Spouse ID Expiration Date cannot be a past date. |
0057 |
Duplicate PRN |
0058 |
Refund Amount cannot be greater than 15,000 for card disbursements |
0059 |
An application cannot have an audit protection program selected if office is not enrolled for a program. |
0060 |
The audit protection program fee must be the cost of the program plus the add-on fee specified on the office's enrollment. |
0061 |
Invalid ID Location. |
0062 |
Selected program does not match current enrollment. |
0066 |
Primary and Spouse must use separate IDs |
0067 |
Application received after cut-off date. |
0069 |
Taxpayer Direct Deposit Account Not Accepted. |
0070 |
Program not valid for the selected record subtype. |
0071 |
AdvanceApplication must be included for applications with record subtype A or N. |
0072 |
Advance without RT cannot have fees. |
0073 |
'Taxpayer' or 'taxpayer and spouse' cannot be deceased. |
0074 |
Direct2Cash disbursement type not permitted for deceased taxpayers. |
0075 |
Direct2Cash requires an email address or mobile phone number. |
0076 |
Direct2Cash not permitted if customer email or mobile phone number matches ERO email or phone. |
0077 |
Application Parent EFIN does not match Enrollment Parent EFIN |
0078 |
Invalid Disbursement Type for Advance without RT |
0079 |
Advance customer phone number cannot match ERO phone number. |
0082 |
Invalid Plus Up request - does not meet minimum eligibility requirement |
0083 |
Advance requires email or mobile phone number. |