Refundo website: Refundo.com


Contact


Refundo

78 John Miller Way

Kearny, NJ 07032


Phone Numbers


ERO Support:         908.445.5544

Customer Support:  908.441.4311

Check Verification:  888.445.8299


Support Email:  support@refundo.com


Pricing


Refund Transfer – $34.95

Additional Deposit Fee – $12

 

Validation Code & Description


Record Reject Description

B Record Rejects

Y Record Rejects


Reject Codes


Record Reject Description

1

Another taxpayer has already filed under this address, this is just allow three times

2

P.O. Box Validation.  Ensures a P.O. Box is not present in the address

3

SSN submitted is not consistent with numbers defined by Social Security Administration

4

Address must not contain only numeric characters

5

Unknown EFIN in the Tax Office EFIN field

6

Unknown EFIN in the Master Office EFIN field

7

The EFIN in the Master Office EFIN is unknown to the Tax Office EFIN registered

8

The EFIN in the Tax Office EFIN field is not approved for Refundo's program

9

The EFIN in the Master Office EFIN field is not approved for Refundo's program

10

Incorrect format in file

11

Restricted EFIN.

12

Service Bureau Fee cannot be greater than $99

13

Transmitter Fee cannot be greater than $200.00

14

ERO Fee cannot be greater than $75.

15

Routing Number 083008469 and account numbers that starts with 1040 are invalid

16

ERO not allowed to do products

17

Reserved for extraction

18

Refund Amount exceeds D2C limit


B Record Rejects

101

The 'Record Type' field in the B Record contains invalid data

102

The 'Record Subtype' field in the B Record contains invalid data

103

The 'Primary SSN' field in the B Record contains invalid data

104

The 'Secondary SSN' field in the B Record contains invalid data

105

The 'Master Office EFIN' field in the B Record contains invalid data

106

The 'Tax Office EFIN' field in the B Record contains invalid data

107

The 'Office Number' field in the B Record contains invalid data

108

The 'Office Name' field in the B Record contains invalid data

109

The 'Preparer tax identification number' field in the B Record contains invalid data

110

The 'Filing Status' field in the B Record contains invalid data

111

The 'Prep Code' field in the B Record contains invalid data

112

The 'Primary First Name' field in the B Record contains invalid data

113

The 'Primary Middle Initial' field in the B Record contains invalid data

114

The 'Primary Last Name' field in the B Record contains invalid data

115

The 'Secondary First Name' field in the B Record contains invalid data

116

The 'Secondary Middle Initial' field in the B Record contains invalid data

117

The 'Secondary Last Name' field in the B Record contains invalid data

118

The 'Primary's Residential Address' field in the B Record contains invalid data

119

The 'Primary's Residential City' field in the B Record contains invalid data

120

The 'Primary's Residential State' field in the B Record contains invalid data

121

The 'Primary's Residential Zip' field in the B Record contains invalid data

122

The 'Primary phone number' field in the B Record contains invalid data

123

The 'Mobile phone number' field in the B Record contains invalid data

124

The 'Taxpayer text message opt-in indicator' field in the B Record contains invalid data

126

The 'Refund Amount' field (Field #26) in the B Record contains invalid data

127

The 'Receipt Date' field in the B Record contains invalid data

131

The 'Application signature date' field in the B Record contains invalid data

132

The 'IRS transmission date' field in the B Record contains invalid data

133

The 'IRS Acknowledgement date' field in the B Record contains invalid data

135

The 'Birth date of primary SSN' field in the B Record contains invalid data

139

The 'Birth date of secondary SSN' field in the B Record contains invalid data

140

The 'ERO State' field in the B Record contains invalid data

141

The 'was proper ID presented' field in the B Record contains invalid data

142

The 'is signed application on file' field in the B Record contains invalid data

143

The 'Client Title' field in the B Record contains invalid data

144

The 'Tax Preparer Code' field in the B Record contains invalid data

146

The 'IRS Acceptance Code' field in the B Record contains invalid data

147

The 'Disbursement Method' field in the B Record contains invalid data

148

The 'DD RTN' field in the B Record contains invalid data

149

The 'DD DAN' field in the B Record contains invalid data

153

The 'DD Type' field in the B Record contains invalid data

154

The 'Debit Card RPID' field in the B Record contains invalid data

155

The 'State Refund Amount' field in the B Record contains invalid data

156

The 'State Code' field in the B Record contains invalid data

157

The 'Applicant Checking Acct Ind' field in the B Record contains invalid data

158

The 'Applicant saving Acct Ind' field in the B Record contains invalid data

159

The 'Applicant Housing Ind' field in the B Record contains invalid data

160

The 'Primary Employer Date' field in the B Record contains invalid data

161

The 'Primary's Mailing Address' field in the B Record contains invalid data

162

The 'Primary's Mailing City' field in the B Record contains invalid data

163

The 'Primary's Mailing State' field in the B Record contains invalid data

164

The 'Primary's Mailing Zip' field in the B Record contains invalid data

165

The 'Secondary's Home Phone Number' field in the B Record contains invalid data

166

The 'Secondary's Residential Address' field in the B Record contains invalid data

167

The 'Secondary's Residential City' field in the B Record contains invalid data

173

The 'Secondary's Residential State' field in the B Record contains invalid data

179

The 'Secondary's Residential Zip' field in the B Record contains invalid data

180

The 'Secondary's Mailing Address' field in the B Record contains invalid data

181

The 'Secondary's Mailing City' field in the B Record contains invalid data

182

The 'Secondary's Mailing State' field in the B Record contains invalid data

183

The 'Secondary's Mailing Zip' field in the B Record contains invalid data

184

The 'Primary First ID type' field in the B Record contains invalid data

187

The 'Primary First ID Number' field in the B Record contains invalid data

188

The 'Primary First ID place of issuance' field in the B Record contains invalid data

193

The 'Primary First ID date of issuance' field in the B Record contains invalid data

194

The 'Primary First ID expiration date' field in the B Record contains invalid data

195

The 'Primary First ID additional information' field in the B Record contains invalid data

196

The ‘Primary Second ID type‘ field in the B Record contains invalid data

198

The ‘Primary Second ID Number‘ field  in the B Record contains invalid data

199

The ‘Primary Second ID place of issuance‘ field in the B Record contains invalid data

203

The 'Primary Second ID date of issuance' field in the B record contains invalid data

204

The 'Primary Second ID expiration date' field in the B record contains invalid data

217

The 'Primary Second ID additional information' field in the B record contains invalid data

218

The 'Secondary First ID type' field in the B record contains invalid data

219

The 'PRIMARY’S WORK PHONE NUMBER' field in the B record contains invalid data

223

The 'Secondary First ID Number' field in the B record contains invalid data

224

The 'Secondary First ID place of issuance' field in the B Record contains invalid data

225

The 'Secondary First ID date of issuance' field in the B Record contains invalid data

227

The 'Secondary First ID expiration date' field in the B Record contains invalid data

228

The 'Secondary First ID additional information' field in the B Record contains invalid data

229

The 'Secondary Second ID type' field in the B Record contains invalid data

230

The 'Secondary Second ID Number' field in the B Record contains invalid data

231

The 'Filler' field in the B Record contains invalid data

232

The 'Secondary Second ID place of issuance' field in the B Record contains invalid data

233

The 'Secondary Second ID date of issuance' field in the B Record contains invalid data

234

The 'Secondary Second ID expiration date' field in the B Record contains invalid data

235

The 'Secondary Second ID additional information' field in the B Record contains invalid data

236

The 'Secondary's work phone number' field in the B Record contains invalid data

237

The 'Primary's photo ID indicator' field in the B Record contains invalid data

238

The 'Secondary's photo ID indicator' field in the B Record contains invalid data

239

The 'Active military Ind' field in the B Record contains invalid data

240

The 'Email Address' field in the B Record contains invalid data

241

The 'Email solicitation code' field in the B Record contains invalid data

242

The 'Submission ID' field in the B Record contains invalid data

243

The 'Taxpayer ID' field in the B Record contains invalid data

244

The 'Tax Preparer Fee' field in the B Record contains invalid data

245

The 'Audit Pro Fee' field in the B Record contains invalid data

246

The 'iProtect' field in the B Record contains invalid data

247

The 'COF Fee' field in the B Record contains invalid data

248

The 'Refund Transfer Fee' field in the B Record contains invalid data

249

The 'Service Bureau Fee' field in the B Record contains invalid data

250

The 'Transmitter Fee' field in the B Record contains invalid data

251

The 'CADR Fee' field in the B Record contains invalid data

252

The 'MandM Fee' field in the B Record contains invalid data

253

The 'Pre-Authorized Debit Amount' field in the B Record contains invalid data

254

The 'Referral Token' field in the B Record contains invalid data

256

Primary First ID date of issuance Date cannot be greater than or equal to Primary First ID Expiration Date.

257

If filing joint, Secondary First ID date of issuance Date cannot be greater than or equal to Secondary First ID Expiration Date.

258

An ERO cannot have a taxpayer's money deposited to the ERO's account.

259

Spouse must meet legal age requirements.

260

Negative fees submitted.

261

Money is being deposited into an account that another taxpayer has already used two times, this is just allow two times

262

Taxpayer resides in US Possession or Territory.

263

High Fees Validation. Sum of the Transmitter Fee and the Tax Preparation Fee submitted is greater than $1200.

264

If filing joint, Primary SSN cannot be identical to Secondary SSN

265

Service Bureau Fee is inconsistent with Fee set during Sign Ups.

266

Social Security Number already used for bank application

267

Secondary SSN has already been used

268

SSN associated to a different Office

269

RPID already in use or doesn’t exist

270

Need a Valid Routing Transit Number for Direct Deposit product.

271

Taxpayer must meet legal age requirements.

272

Primary First ID date of issuance Date cannot be greater than the Application Date

273

Primary Second ID date of issuance Date cannot be greater than the Application Date

274

If filing joint, Secondary First ID date of issuance Date cannot be greater than the Application Date

275

If filing joint, Secondary Second ID date of issuance Date cannot be greater than the Application Date

276

Primary First ID date of issuance Date cannot be greater than or equal to Primary First ID Expiration Date.

277

Primary Second ID date of issuance Date cannot be greater than or equal to Primary Second ID Expiration Date

278

If filing joint, Secondary First ID date of issuance Date cannot be greater than or equal to Secondary First ID Expiration Date.

279

If filing joint, Secondary Second ID date of issuance Date cannot be greater than or equal to Secondary Second ID Expiration Date.

280

Primary First ID expiration date cannot be less than Application date.

281

Primary Second ID expiration date cannot be less than Application date.

282

If filing joint, Secondary First ID expiration date cannot be less than Application date.

283

If filing joint, Secondary Second ID expiration date cannot be less than Application date.

284

Account Number can't not be the same or identical to the Routing Number when the Disbursement Method is a Direct Deposit

285

Pre-authorized Debit Service is not enabled for this company.

286

Card Program Service is not enabled for this company.

287

Pre-authorized Debit Amount cannot be greater than $1500.00

288

Audit Protection Fee cannot be under 39.95 or higher than 44.95

289

CADR Fee cannot be greater than $200.00

290

iProtect Fee cannot be greater than $200.00

291

MandMFee cannot be greater than $250.00

292

Tax Preparer Fee cannot be greater than $1200

293

Refund Transfer Fee cannot be different than $34.95

294

Bankapp already funded

295

The 'PY Funding Permission Granted' field in the B Record contains invalid data

296

The 'PY Bank Application' field in the B Record contains invalid data

297

The 'PY Funded' field in the B Record contains invalid data

298

The 'PY Filing Date' field in the B Record contains invalid data

299

The 'PY Funding Date' field in the B Record contains invalid data

300

AP detected as extraction, confirm application


Y Record Rejects

301

ERO was found as having applied for the Refund Advantage program. However, the user’s application is currently pending.

302

The 'Record Subtype' field in the H Record contains invalid data

303

The 'Transmitter Code' field in the H Record contains invalid data

304

The 'File Name' field in the H Record is missing

305

The 'Batch Date' field in the H Record is missing

306

The 'Batch Time' field in the H Record is missing

307

The 'Batch Number' field in the H Record is missing

308

The 'Tax Season' field in the H Record is missing

309

The 'Transmitter Code' field is incorrect

310

The 'refundo_republic' field in the B Record contains invalid data

311

The 'refund_safe' field in the B Record contains invalid data

312

The 'tax_services_gp' field in the B Record contains invalid data

313

The 'tax_assist' field in the B Record contains invalid data

401

The 'Record Type' field in the Y Record contains invalid data

402

The 'Record Subtype' field in the Y Record contains invalid data

403

The 'Master EFIN' field in the Y Record contains invalid data

404

The 'Tax Office EFIN' field in the Y Record contains invalid data

405

The 'Office Number' field in the Y Record contains invalid data

406

The 'Transmitter Tracking ID' field in the Y Record contains invalid data

407

The 'EFIN OWNER STREET ADDRESS' field in the Y Record contains invalid data

408

The 'EFIN OWNER STREET ADDR 2' field in the Y Record contains invalid data

409

The 'EFIN OWNER CITY ADDRESS' field in the Y Record contains invalid data

410

The 'EFIN OWNER STATE CODE' field in the Y Record contains invalid data

411

The 'EFIN OWNER ZIP CODE' field in the Y Record contains invalid data

412

The 'Office Email Address' field in the Y Record contains invalid data

413

The 'Office Name' field in the Y Record contains invalid data

414

The 'Office Street Address' field in the Y Record contains invalid data

415

The 'Office Street Addr 2' field in the Y Record contains invalid data

416

The 'Office City Address' field in the Y Record contains invalid data

417

The 'Office State Code' field in the Y Record contains invalid data

418

The 'Office Zip Code' field in the Y Record contains invalid data

419

The 'Office Main Phone Number' field in the Y Record contains invalid data

420

The 'Office Main Contact Name - First' field in the Y Record contains invalid data

421

The 'Office Main Contact Name - Last' field in the Y Record contains invalid data

422

The 'Office Main Contact Email Address' field in the Y Record contains invalid data

423

The 'Office Contact Name(2) - First' field in the Y Record contains invalid data

424

The 'Office Contact Name(2) - Last' field in the Y Record contains invalid data

425

The 'Office Contact Email Address(2)' field in the Y Record contains invalid data

426

The 'Office Contact Name(3) - First' field in the Y Record contains invalid data

427

The 'Office Contact Name(3) - Last' field in the Y Record contains invalid data

428

The 'Office Contact Email Address(3)' field in the Y Record contains invalid data

429

The 'Office Fax Number' field in the Y Record contains invalid data

430

The 'Preparation Fee RTN' field in the Y Record contains invalid data

431

The 'Preparation Fee Bank DAN' field in the Y Record contains invalid data

432

The 'Preparation Fee Bank Account Type' field in the Y Record contains invalid data

433

The 'Requested Number of Checks Needed' field in the Y Record contains invalid data

434

The 'Owner Type' field in the Y Record contains invalid data

435

The 'Owner SSN or EIN' field in the Y Record contains invalid data

436

The 'Owner SSN or EIN Indicator' field in the Y Record contains invalid data

437

The 'IRS Transmitting Office Indicator' field in the Y Record contains invalid data

438

The 'Compliance with State/Local laws' field in the Y Record contains invalid data

439

The 'Years in business' field in the Y Record contains invalid data

440

The 'Self-Stated Number of Bank Products last year' field in the Y Record contains invalid data

441

The 'Previous Bank Product facilitator' field in the Y Record contains invalid data

442

The 'Card Program' field in the Y Record contains invalid data

443

The 'Pre-Authorized Debit' field in the Y Record contains invalid data

444

The 'Tax processing year' field in the Y Record contains invalid data

445

The 'Terms Agreement/Credit report permission' field in the Y Record contains invalid data

446

The 'Multi-Office' field in the Y Record contains invalid data

447

The 'Bank Check Stock' field in the Y Record contains invalid data

448

The 'Tax Preparation Licensing' field in the Y Record contains invalid data

449

The 'Service Bureau EFIN' field in the Y Record contains invalid data

450

The 'Previous violations and fines' field in the Y Record contains invalid data

451

The 'Advertising/Marketing Approval' field in the Y Record contains invalid data

452

The 'Website Address' field in the Y Record contains invalid data

453

The 'Tax Office EIN' field in the Y Record contains invalid data

454

The 'ERO Fee' field in the Y Record contains invalid data

455

The 'Service Bureau Fee default' field in the Y Record contains invalid data

456

The 'Transmitter Fee default' field in the Y Record contains invalid data

457

Notification that office has signed with multiple banks, received prior to enrollment.

458

Service Bureau Fee Default in cannot be greater than $99.00

459

The Tax Office EFIN already exists

460

Not recognize Row

461

The EFIN Office Phone used for Primary phone for this taxpayer

462

Processing error, please try again later.

463

SSN associated to a different Office.

464

Need a Valid Routing Transit Number

465

EFIN exists through different transmitter.

466

The ‘SPA Indicator’ field in the Y Record contains invalid data.

467

The ‘Requested SPA Amount’ field in the Y Record contains invalid data.

468

The ‘SPA Loan Agreement Date/Time Stamp’ field in the Y Record contains invalid data.

469

Incorrect or unknown EFIN for the split of Tax Prep Fee 1.

470

Incorrect value for the type of split fee for Tax Prep Fee 1.

471

Incorrect amount for the split of Tax Prep Fee 1.

472

Incorrect or unknown EFIN for the split of Tax Prep Fee 2.

473

Incorrect value for the type of split fee for Tax Prep Fee 2.

474

Incorrect amount for the split of Tax Prep Fee 2.

475

Incorrect or unknown EFIN for the split of Tax Prep Fee 3.

476

Incorrect value for the type of split fee for Tax Prep Fee 3.

477

Incorrect amount for the split of Tax Prep Fee 3.

478

Incorrect or unknown EFIN for the split of SB Fee 1.

479

Incorrect value for the type of split fee for SB Fee 1.

480

Incorrect amount for the split of SB Fee 1.

481

Incorrect or unknown EFIN for the split of SB Fee 2.

482

Incorrect value for the type of split fee for SB Fee 2.

483

Incorrect amount for the split of SB Fee 2.

484

Incorrect or unknown EFIN for the split of SB Fee 3.

485

Incorrect value for the type of split fee for SB Fee 3.

486

Incorrect amount for the split of SB Fee 3.

487

The ‘Actual Number of Bank Products last year’ field in the Y Record contains invalid data.

488

The ‘Funding Rate last year’ field in the Y Record contains invalid data.

489

The ‘Federal Efile Count last year’ field in the Y Record contains invalid data.