Public Site: rcbtaxdivision.com

 

River City Bank


Mailing Address:

PO Box 389

Irvington, KY 40146


Shipping Adddress:

303 Hillview Drive

Irvington, KY 40146

 

ERO Support: 888.820.7848 or 270.547.5151

Check Verification:  855.864.2743

RCB Fax:  888.332.4811

Customer Service:  csr@rcbtaxdivision.com


    **Please advise EROs that when sending emails to the Bank, “NEVER” include social security numbers or any other sensitive data; as email is not secure.  


Decline Codes


Decline Codes

1000

 OFAC hit.

1001

 Other fail reason; ExtraInfo contains description.

1002

 Debt Indicator

1003

 Prior unpaid loan/Currently not used

1004

 Not enough withholding

1005

 Foster child

1006

 Grandchild

1007

 Loan Loss/Currently not used

1008

 Prior RAL

1009

 RateCredit/Currently not used

1010

 Gas tax credit/Currently not used

1011

 Restricted due to 8862

1012

 EIC Dependant claim for other than Son or Daughter

1013

 No Physical Address Supplied

1014

 Restricted due to 8379 – Injured Spouse

1015

 Never Used

1016

 Negative CTC

1017

 Deceased(1)

1018

 IRS Reject

1019

 Amount too small

1020

 Flagged for internal audit.

1021

 EFIN Restricted

1022

 Has negative AGI

1023

 Has Frm8914

1024

 Has Frm8888

1025

 Has Frm1310

1026

 No Joint Credit Auth.

1027

 Pulled For Audit

1028

 Insufficient Last-Year funding

1029

 Insufficient Credit Score

1030

 Is Service Member

1031

 Has AMT Calc

1032

 Has Business Loss

1033

 Disqualified IRS Form

1034

 Disqualified State

1035

 Invalid State In the address

1036

 Invalid DOB

1037

 Has recovery rebate

1038

 PSSN is on the no-loan list

1039

 Bad Pssn

1040

 Bad Sssn

1041

 Tax Data Integrity Issue

1042

 Applicant is under eighteen

1043

 Applicant has First-Time Home buyer credit

1044

 The applicant submitted an invalid ID.

1045

 Has Adoption Tax Credit Frm8839

1046

 AckRefund >= $10,000

1047

 Has Frm5405

1048

 Unable to verify certain personal information

1049

 PTIN on the app is blank

1050

 PTIN is not registered with RCB


Decision – Credit Report Fail Reasons

2000

 Bankruptcy

2001

 Fed. tax lien

2002

 State tax lien

2003

 Student Loan

2004

 Child Support

2005

 Government Loan

2006

 No Credit Record

2007

 Multiple Credit Files

2008

 Lastname mis-match

2009

 Invalid Credit Report

2010

 OFAC

2012

 Credit authorization required (PSSN Call Bank)

2013

 Reported Deceased (Call Bank)

2015

 Invalid Credit PIN

2015

 Other/ExtraInfo contains description

2015

 Credit Score too low

2016

 Invalid Credit Score!

2017

 Failed because Auto-review is on.