Refundo website: Refundo.com
Contact
Refundo
78 John Miller Way
Kearny, NJ 07032
Phone Numbers
ERO Support: 908.445.5544
Customer Support: 908.441.4311
Check Verification: 888.445.8299
Support Email: support@refundo.com
Pricing
Refund Transfer – $34.95
Additional Deposit Fee – $12
Reject Codes
1 |
Another taxpayer has already filed under this address, this is just allow three times |
2 |
P.O. Box Validation. Ensures a P.O. Box is not present in the address |
3 |
SSN submitted is not consistent with numbers defined by Social Security Administration |
4 |
Address must not contain only numeric characters |
5 |
Unknown EFIN in the Tax Office EFIN field |
6 |
Unknown EFIN in the Master Office EFIN field |
7 |
The EFIN in the Master Office EFIN is unknown to the Tax Office EFIN registered |
8 |
The EFIN in the Tax Office EFIN field is not approved for Refundo's program |
9 |
The EFIN in the Master Office EFIN field is not approved for Refundo's program |
10 |
Incorrect format in file |
11 |
Restricted EFIN. |
12 |
Service Bureau Fee cannot be greater than $99 |
13 |
Transmitter Fee cannot be greater than $200.00 |
14 |
ERO Fee cannot be greater than $75. |
15 |
Routing Number 083008469 and account numbers that starts with 1040 are invalid |
16 |
ERO not allowed to do products |
17 |
Reserved for extraction |
18 |
Refund Amount exceeds D2C limit |
101 |
The 'Record Type' field in the B Record contains invalid data |
102 |
The 'Record Subtype' field in the B Record contains invalid data |
103 |
The 'Primary SSN' field in the B Record contains invalid data |
104 |
The 'Secondary SSN' field in the B Record contains invalid data |
105 |
The 'Master Office EFIN' field in the B Record contains invalid data |
106 |
The 'Tax Office EFIN' field in the B Record contains invalid data |
107 |
The 'Office Number' field in the B Record contains invalid data |
108 |
The 'Office Name' field in the B Record contains invalid data |
109 |
The 'Preparer tax identification number' field in the B Record contains invalid data |
110 |
The 'Filing Status' field in the B Record contains invalid data |
111 |
The 'Prep Code' field in the B Record contains invalid data |
112 |
The 'Primary First Name' field in the B Record contains invalid data |
113 |
The 'Primary Middle Initial' field in the B Record contains invalid data |
114 |
The 'Primary Last Name' field in the B Record contains invalid data |
115 |
The 'Secondary First Name' field in the B Record contains invalid data |
116 |
The 'Secondary Middle Initial' field in the B Record contains invalid data |
117 |
The 'Secondary Last Name' field in the B Record contains invalid data |
118 |
The 'Primary's Residential Address' field in the B Record contains invalid data |
119 |
The 'Primary's Residential City' field in the B Record contains invalid data |
120 |
The 'Primary's Residential State' field in the B Record contains invalid data |
121 |
The 'Primary's Residential Zip' field in the B Record contains invalid data |
122 |
The 'Primary phone number' field in the B Record contains invalid data |
123 |
The 'Mobile phone number' field in the B Record contains invalid data |
124 |
The 'Taxpayer text message opt-in indicator' field in the B Record contains invalid data |
126 |
The 'Refund Amount' field (Field #26) in the B Record contains invalid data |
127 |
The 'Receipt Date' field in the B Record contains invalid data |
131 |
The 'Application signature date' field in the B Record contains invalid data |
132 |
The 'IRS transmission date' field in the B Record contains invalid data |
133 |
The 'IRS Acknowledgment date' field in the B Record contains invalid data |
135 |
The 'Birth date of primary SSN' field in the B Record contains invalid data |
139 |
The 'Birth date of secondary SSN' field in the B Record contains invalid data |
140 |
The 'ERO State' field in the B Record contains invalid data |
141 |
The 'was proper ID presented' field in the B Record contains invalid data |
142 |
The 'is signed application on file' field in the B Record contains invalid data |
143 |
The 'Client Title' field in the B Record contains invalid data |
144 |
The 'Tax Preparer Code' field in the B Record contains invalid data |
146 |
The 'IRS Acceptance Code' field in the B Record contains invalid data |
147 |
The 'Disbursement Method' field in the B Record contains invalid data |
148 |
The 'DD RTN' field in the B Record contains invalid data |
149 |
The 'DD DAN' field in the B Record contains invalid data |
153 |
The 'DD Type' field in the B Record contains invalid data |
154 |
The 'Debit Card RPID' field in the B Record contains invalid data |
155 |
The 'State Refund Amount' field in the B Record contains invalid data |
156 |
The 'State Code' field in the B Record contains invalid data |
157 |
The 'Applicant Checking Acct Ind' field in the B Record contains invalid data |
158 |
The 'Applicant saving Acct Ind' field in the B Record contains invalid data |
159 |
The 'Applicant Housing Ind' field in the B Record contains invalid data |
160 |
The 'Primary Employer Date' field in the B Record contains invalid data |
161 |
The 'Primary's Mailing Address' field in the B Record contains invalid data |
162 |
The 'Primary's Mailing City' field in the B Record contains invalid data |
163 |
The 'Primary's Mailing State' field in the B Record contains invalid data |
164 |
The 'Primary's Mailing Zip' field in the B Record contains invalid data |
165 |
The 'Secondary's Home Phone Number' field in the B Record contains invalid data |
166 |
The 'Secondary's Residential Address' field in the B Record contains invalid data |
167 |
The 'Secondary's Residential City' field in the B Record contains invalid data |
173 |
The 'Secondary's Residential State' field in the B Record contains invalid data |
179 |
The 'Secondary's Residential Zip' field in the B Record contains invalid data |
180 |
The 'Secondary's Mailing Address' field in the B Record contains invalid data |
181 |
The 'Secondary's Mailing City' field in the B Record contains invalid data |
182 |
The 'Secondary's Mailing State' field in the B Record contains invalid data |
183 |
The 'Secondary's Mailing Zip' field in the B Record contains invalid data |
184 |
The 'Primary First ID type' field in the B Record contains invalid data |
187 |
The 'Primary First ID Number' field in the B Record contains invalid data |
188 |
The 'Primary First ID place of issuance' field in the B Record contains invalid data |
193 |
The 'Primary First ID date of issuance' field in the B Record contains invalid data |
194 |
The 'Primary First ID expiration date' field in the B Record contains invalid data |
195 |
The 'Primary First ID additional information' field in the B Record contains invalid data |
196 |
The ‘Primary Second ID type‘ field in the B Record contains invalid data |
198 |
The ‘Primary Second ID Number‘ field in the B Record contains invalid data |
199 |
The ‘Primary Second ID place of issuance‘ field in the B Record contains invalid data |
203 |
The 'Primary Second ID date of issuance' field in the B record contains invalid data |
204 |
The 'Primary Second ID expiration date' field in the B record contains invalid data |
217 |
The 'Primary Second ID additional information' field in the B record contains invalid data |
218 |
The 'Secondary First ID type' field in the B record contains invalid data |
219 |
The 'PRIMARY’S WORK PHONE NUMBER' field in the B record contains invalid data |
223 |
The 'Secondary First ID Number' field in the B record contains invalid data |
224 |
The 'Secondary First ID place of issuance' field in the B Record contains invalid data |
225 |
The 'Secondary First ID date of issuance' field in the B Record contains invalid data |
227 |
The 'Secondary First ID expiration date' field in the B Record contains invalid data |
228 |
The 'Secondary First ID additional information' field in the B Record contains invalid data |
229 |
The 'Secondary Second ID type' field in the B Record contains invalid data |
230 |
The 'Secondary Second ID Number' field in the B Record contains invalid data |
231 |
The 'Filler' field in the B Record contains invalid data |
232 |
The 'Secondary Second ID place of issuance' field in the B Record contains invalid data |
233 |
The 'Secondary Second ID date of issuance' field in the B Record contains invalid data |
234 |
The 'Secondary Second ID expiration date' field in the B Record contains invalid data |
235 |
The 'Secondary Second ID additional information' field in the B Record contains invalid data |
236 |
The 'Secondary's work phone number' field in the B Record contains invalid data |
237 |
The 'Primary's photo ID indicator' field in the B Record contains invalid data |
238 |
The 'Secondary's photo ID indicator' field in the B Record contains invalid data |
239 |
The 'Active military Ind' field in the B Record contains invalid data |
240 |
The 'Email Address' field in the B Record contains invalid data |
241 |
The 'Email solicitation code' field in the B Record contains invalid data |
242 |
The 'Submission ID' field in the B Record contains invalid data |
243 |
The 'Taxpayer ID' field in the B Record contains invalid data |
244 |
The 'Tax Preparer Fee' field in the B Record contains invalid data |
245 |
The 'Audit Pro Fee' field in the B Record contains invalid data |
246 |
The 'iProtect' field in the B Record contains invalid data |
247 |
The 'COF Fee' field in the B Record contains invalid data |
248 |
The 'Refund Transfer Fee' field in the B Record contains invalid data |
249 |
The 'Service Bureau Fee' field in the B Record contains invalid data |
250 |
The 'Transmitter Fee' field in the B Record contains invalid data |
251 |
The 'CADR Fee' field in the B Record contains invalid data |
252 |
The 'MandM Fee' field in the B Record contains invalid data |
253 |
The 'Pre-Authorized Debit Amount' field in the B Record contains invalid data |
254 |
The 'Referral Token' field in the B Record contains invalid data |
256 |
Primary First ID date of issuance Date cannot be greater than or equal to Primary First ID Expiration Date. |
257 |
If filing joint, Secondary First ID date of issuance Date cannot be greater than or equal to Secondary First ID Expiration Date. |
258 |
An ERO cannot have a taxpayer's money deposited to the ERO's account. |
259 |
Spouse must meet legal age requirements. |
260 |
Negative fees submitted. |
261 |
Money is being deposited into an account that another taxpayer has already used two times, this is just allow two times |
262 |
Taxpayer resides in US Possession or Territory. |
263 |
High Fees Validation. Sum of the Transmitter Fee and the Tax Preparation Fee submitted is greater than $1200. |
264 |
If filing joint, Primary SSN cannot be identical to Secondary SSN |
265 |
Service Bureau Fee is inconsistent with Fee set during Sign Ups. |
266 |
Social Security Number already used for bank application |
267 |
Secondary SSN has already been used |
268 |
SSN associated to a different Office |
269 |
RPID already in use or doesn’t exist |
270 |
Need a Valid Routing Transit Number for Direct Deposit product. |
271 |
Taxpayer must meet legal age requirements. |
272 |
Primary First ID date of issuance Date cannot be greater than the Application Date |
273 |
Primary Second ID date of issuance Date cannot be greater than the Application Date |
274 |
If filing joint, Secondary First ID date of issuance Date cannot be greater than the Application Date |
275 |
If filing joint, Secondary Second ID date of issuance Date cannot be greater than the Application Date |
276 |
Primary First ID date of issuance Date cannot be greater than or equal to Primary First ID Expiration Date. |
277 |
Primary Second ID date of issuance Date cannot be greater than or equal to Primary Second ID Expiration Date |
278 |
If filing joint, Secondary First ID date of issuance Date cannot be greater than or equal to Secondary First ID Expiration Date. |
279 |
If filing joint, Secondary Second ID date of issuance Date cannot be greater than or equal to Secondary Second ID Expiration Date. |
280 |
Primary First ID expiration date cannot be less than Application date. |
281 |
Primary Second ID expiration date cannot be less than Application date. |
282 |
If filing joint, Secondary First ID expiration date cannot be less than Application date. |
283 |
If filing joint, Secondary Second ID expiration date cannot be less than Application date. |
284 |
Account Number can't not be the same or identical to the Routing Number when the Disbursement Method is a Direct Deposit |
285 |
Pre-authorized Debit Service is not enabled for this company. |
286 |
Card Program Service is not enabled for this company. |
287 |
Pre-authorized Debit Amount cannot be greater than $1500.00 |
288 |
Audit Protection Fee cannot be under 39.95 or higher than 44.95 |
289 |
CADR Fee cannot be greater than $200.00 |
290 |
iProtect Fee cannot be greater than $200.00 |
291 |
MandMFee cannot be greater than $250.00 |
292 |
Tax Preparer Fee cannot be greater than $1200 |
293 |
Refund Transfer Fee cannot be different than $34.95 |
294 |
Bankapp already funded |
295 |
The 'PY Funding Permission Granted' field in the B Record contains invalid data |
296 |
The 'PY Bank Application' field in the B Record contains invalid data |
297 |
The 'PY Funded' field in the B Record contains invalid data |
298 |
The 'PY Filing Date' field in the B Record contains invalid data |
299 |
The 'PY Funding Date' field in the B Record contains invalid data |
300 |
AP detected as extraction, confirm application |
301 |
ERO was found as having applied for the Refund Advantage program. However, the user’s application is currently pending. |
302 |
The 'Record Subtype' field in the H Record contains invalid data |
303 |
The 'Transmitter Code' field in the H Record contains invalid data |
304 |
The 'File Name' field in the H Record is missing |
305 |
The 'Batch Date' field in the H Record is missing |
306 |
The 'Batch Time' field in the H Record is missing |
307 |
The 'Batch Number' field in the H Record is missing |
308 |
The 'Tax Season' field in the H Record is missing |
309 |
The 'Transmitter Code' field is incorrect |
310 |
The 'refundo_republic' field in the B Record contains invalid data |
311 |
The 'refund_safe' field in the B Record contains invalid data |
312 |
The 'tax_services_gp' field in the B Record contains invalid data |
313 |
The 'tax_assist' field in the B Record contains invalid data |
401 |
The 'Record Type' field in the Y Record contains invalid data |
402 |
The 'Record Subtype' field in the Y Record contains invalid data |
403 |
The 'Master EFIN' field in the Y Record contains invalid data |
404 |
The 'Tax Office EFIN' field in the Y Record contains invalid data |
405 |
The 'Office Number' field in the Y Record contains invalid data |
406 |
The 'Transmitter Tracking ID' field in the Y Record contains invalid data |
407 |
The 'EFIN OWNER STREET ADDRESS' field in the Y Record contains invalid data |
408 |
The 'EFIN OWNER STREET ADDR 2' field in the Y Record contains invalid data |
409 |
The 'EFIN OWNER CITY ADDRESS' field in the Y Record contains invalid data |
410 |
The 'EFIN OWNER STATE CODE' field in the Y Record contains invalid data |
411 |
The 'EFIN OWNER ZIP CODE' field in the Y Record contains invalid data |
412 |
The 'Office Email Address' field in the Y Record contains invalid data |
413 |
The 'Office Name' field in the Y Record contains invalid data |
414 |
The 'Office Street Address' field in the Y Record contains invalid data |
415 |
The 'Office Street Addr 2' field in the Y Record contains invalid data |
416 |
The 'Office City Address' field in the Y Record contains invalid data |
417 |
The 'Office State Code' field in the Y Record contains invalid data |
418 |
The 'Office Zip Code' field in the Y Record contains invalid data |
419 |
The 'Office Main Phone Number' field in the Y Record contains invalid data |
420 |
The 'Office Main Contact Name - First' field in the Y Record contains invalid data |
421 |
The 'Office Main Contact Name - Last' field in the Y Record contains invalid data |
422 |
The 'Office Main Contact Email Address' field in the Y Record contains invalid data |
423 |
The 'Office Contact Name(2) - First' field in the Y Record contains invalid data |
424 |
The 'Office Contact Name(2) - Last' field in the Y Record contains invalid data |
425 |
The 'Office Contact Email Address(2)' field in the Y Record contains invalid data |
426 |
The 'Office Contact Name(3) - First' field in the Y Record contains invalid data |
427 |
The 'Office Contact Name(3) - Last' field in the Y Record contains invalid data |
428 |
The 'Office Contact Email Address(3)' field in the Y Record contains invalid data |
429 |
The 'Office Fax Number' field in the Y Record contains invalid data |
430 |
The 'Preparation Fee RTN' field in the Y Record contains invalid data |
431 |
The 'Preparation Fee Bank DAN' field in the Y Record contains invalid data |
432 |
The 'Preparation Fee Bank Account Type' field in the Y Record contains invalid data |
433 |
The 'Requested Number of Checks Needed' field in the Y Record contains invalid data |
434 |
The 'Owner Type' field in the Y Record contains invalid data |
435 |
The 'Owner SSN or EIN' field in the Y Record contains invalid data |
436 |
The 'Owner SSN or EIN Indicator' field in the Y Record contains invalid data |
437 |
The 'IRS Transmitting Office Indicator' field in the Y Record contains invalid data |
438 |
The 'Compliance with State/Local laws' field in the Y Record contains invalid data |
439 |
The 'Years in business' field in the Y Record contains invalid data |
440 |
The 'Self-Stated Number of Bank Products last year' field in the Y Record contains invalid data |
441 |
The 'Previous Bank Product facilitator' field in the Y Record contains invalid data |
442 |
The 'Card Program' field in the Y Record contains invalid data |
443 |
The 'Pre-Authorized Debit' field in the Y Record contains invalid data |
444 |
The 'Tax processing year' field in the Y Record contains invalid data |
445 |
The 'Terms Agreement/Credit report permission' field in the Y Record contains invalid data |
446 |
The 'Multi-Office' field in the Y Record contains invalid data |
447 |
The 'Bank Check Stock' field in the Y Record contains invalid data |
448 |
The 'Tax Preparation Licensing' field in the Y Record contains invalid data |
449 |
The 'Service Bureau EFIN' field in the Y Record contains invalid data |
450 |
The 'Previous violations and fines' field in the Y Record contains invalid data |
451 |
The 'Advertising/Marketing Approval' field in the Y Record contains invalid data |
452 |
The 'Website Address' field in the Y Record contains invalid data |
453 |
The 'Tax Office EIN' field in the Y Record contains invalid data |
454 |
The 'ERO Fee' field in the Y Record contains invalid data |
455 |
The 'Service Bureau Fee default' field in the Y Record contains invalid data |
456 |
The 'Transmitter Fee default' field in the Y Record contains invalid data |
457 |
Notification that office has signed with multiple banks, received prior to enrollment. |
458 |
Service Bureau Fee Default in cannot be greater than $99.00 |
459 |
The Tax Office EFIN already exists |
460 |
Not recognize Row |
461 |
The EFIN Office Phone used for Primary phone for this taxpayer |
462 |
Processing error, please try again later. |
463 |
SSN associated to a different Office. |
464 |
Need a Valid Routing Transit Number |
465 |
EFIN exists through different transmitter. |
466 |
The ‘SPA Indicator’ field in the Y Record contains invalid data. |
467 |
The ‘Requested SPA Amount’ field in the Y Record contains invalid data. |
468 |
The ‘SPA Loan Agreement Date/Time Stamp’ field in the Y Record contains invalid data. |
469 |
Incorrect or unknown EFIN for the split of Tax Prep Fee 1. |
470 |
Incorrect value for the type of split fee for Tax Prep Fee 1. |
471 |
Incorrect amount for the split of Tax Prep Fee 1. |
472 |
Incorrect or unknown EFIN for the split of Tax Prep Fee 2. |
473 |
Incorrect value for the type of split fee for Tax Prep Fee 2. |
474 |
Incorrect amount for the split of Tax Prep Fee 2. |
475 |
Incorrect or unknown EFIN for the split of Tax Prep Fee 3. |
476 |
Incorrect value for the type of split fee for Tax Prep Fee 3. |
477 |
Incorrect amount for the split of Tax Prep Fee 3. |
478 |
Incorrect or unknown EFIN for the split of SB Fee 1. |
479 |
Incorrect value for the type of split fee for SB Fee 1. |
480 |
Incorrect amount for the split of SB Fee 1. |
481 |
Incorrect or unknown EFIN for the split of SB Fee 2. |
482 |
Incorrect value for the type of split fee for SB Fee 2. |
483 |
Incorrect amount for the split of SB Fee 2. |
484 |
Incorrect or unknown EFIN for the split of SB Fee 3. |
485 |
Incorrect value for the type of split fee for SB Fee 3. |
486 |
Incorrect amount for the split of SB Fee 3. |
487 |
The ‘Actual Number of Bank Products last year’ field in the Y Record contains invalid data. |
488 |
The ‘Funding Rate last year’ field in the Y Record contains invalid data. |
489 |
The ‘Federal Efile Count last year’ field in the Y Record contains invalid data. |