Collins, recently named the new National Taxpayer Advocate, has started her new position ahead of time in order to provide the Taxpayer Advocate Service (TAS) with complete leadership during this unsettled time.…
The nation’s Taxpayer Advocate says continuing poor taxpayer service and lack of an effective use of online self-service applications are just two of the challenges facing the Internal Revenue Service.…
The Taxpayer Advocate Nina Olson issued her mid-year report to Congress, noting that the IRS had “a generally successful filing season.” Despite the kudos, she identified several areas that need improvement.…
When the Taxpayer Advocate Nina Olson addressed Congress at the end of 2015, she stressed that the IRS Future State plan required transparency and open discussion to succeed. In early 2016, she began…
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Industry Experts at IRS Auditorium, Discuss "Future State" PlanThe National Taxpayer Advocate Nina Olson yesterday held a public forum at the IRS Headquarters in D.C. to discuss the Future State plan.…
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