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18555: 2024.05.14 Broadcast - Important: Transition from Foxit PDF to Adobe Acrobat Reader


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2024.05.14 Broadcast - Important: Transition from Foxit PDF to Adobe Acrobat Reader

 

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Important: Transition from Foxit PDF to Adobe Acrobat Reader 

This is an important update regarding Foxit PDF. Rightworks has decided to discontinue the use of Foxit PDF in their environment, effective your June billing date. 

Rightworks will transition all customers to Adobe Acrobat Reader as the default PDF viewer, offering features for viewing, printing, sharing, and annotating PDF documents at no cost. Their team will handle the setup process, so you don't need to take any action. 

If you wish to utilize other Adobe subscriptions within the Rightworks environment, you must acquire a license directly from Adobe. For supported subscriptions and instructions on how to use your license of Adobe in Rightworks, see Knowledge Base articles 18426 and 17791

For frequently asked questions and an overview of the transition, refer to Knowledge Base article 18492. If you have any questions or need further assistance, contact Drake Software Support at (828) 349-5556.


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