Knowledge Base

10462: 1040 - EF Message 5227 or 5440 - No Wages on Return

Rejects + EF Messages

Can I clear EF Message 5227 or 5440?


EF messages may generate when there is no amount in box 1 of on or more screens W2

  • A return containing Form W2 with only sick pay (Form W-2, box 12, code Jcan be e-filed. Select box 13 Sick Pay on the W2 screen to clear message 5227.
  • A return containing Form W2 with only combat pay (Form W-2, box 12, code Qcan be e-filed. Select the appropriate Special Processing Code for Active Military on screen MISC to clear message 5440

If, for any other reason, a W-2 must be submitted without wages (box 1 is blank), the return cannot be e-filed; it must be paper-filed.

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