Why are the preparer fees missing on some clients?
Locate the client records at EF > Search EF Database and select the tab F2 – Bank/Direct Deposit Info. If you have received an acknowledgement that your fees have been deposited, the deposit appears in the field From Bank To Preparer. You can also review your fee deposits by using the online database (see Related Links below).
If you have transmitted check print records and continue to see a delay in deposit of your fees, contact Drake Support for assistance at (828) 524-8020.
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