Knowledge Base

11071: TPG Bank Product - EF Message 5433


How do I clear EF Message 5433 on a TPG bank product? The phone number and extension are correct.

EF Message 5433 generates if an extension was entered for the daytime or evening phone number on federal screen 1 (Name and Address). TPG file specifications do not permit a phone extension. You will have to remove the daytime or evening phone number extensions for taxpayer and spouse on screen 1.

Also In This Category

On a scale of 1-5, please rate the helpfulness of this article

Not Helpful
Very Helpful
Optionally provide private feedback to help us improve this article...

Thank you for your feedback!

Article has been viewed 5.3K times.
Last Modified: 5 Months Ago
Article not rated yet.