Knowledge Base

11081: NY - EF Message 0503

New York

How do I clear New York red message 0503? 


NY may reject the return with Code R-0503 if the NY City or Yonkers withholding is greater than $500 and is equal to the NYS withholdings.

Check the W-2(s), specifically boxes 17 and 19, and correct any data entry errors.

  • If the amounts shown in W-2 boxes 17 and 19 are correct, go to NY screen NYEF and mark the checkbox labeled W-2 data entry has been verified and is correct. This will clear the red message 0503 and allow the return to be e-filed. 
  • If the return is e-filed and then rejected with this error, call the New York State Department of Tax and Finance e-file help desk at (518) 457-6387 or (800) 353-1096.
    • If NY issues a W-2 verification code, enter the code on NY screen NYEF in the field labeled NY DTF Issued W-2 Verification Code (See Help). Then recalculate and re-transmit the return.
    • If NY does not issue a W-2 verification code, the return must be paper filed.

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