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18563: Drake Pay - Accepting Payments


Drake Pay

Drake Pay: How do I accept payments using Drake Pay?

 

Customers who are signed up and approved to use Drake Pay can accept payments from clients using several Drake Software products, including:

Unlike other Drake Pay-compatible programs, the Drake Pay Manager can be used to collect payment for any service, including those unrelated to tax return preparation; however, payments must be collected by manually entering credit or debit card information. The Drake Pay Manager does not support point-of-sale (POS) devices.

To make a transaction using the Drake Pay Manager:

  1. Log in to the Drake Pay Manager using your Drake Software credentials. See KB 18332 for information on granting access to the Drake Pay Manager.
  2. At the bottom of the screen, click New Charge.
  3. Complete all Payment Details, including the charge amount, a description of the charge (memo), the customer’s name, payment information, and email.



  4. Submit the payment. If you entered a Receipt Email, your client receives a PDF receipt of the transaction.


Completed payments appear in both the Drake Pay Manager and the Infinicept® Back Office Portal.


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