18563: Drake Pay - Accepting Payments

Customers who are signed up and approved to use Drake Pay can accept payments from clients using several Drake Software products, including:

• Drake Pay Manager (see below)
  
• Drake Tax
• Drake Accounting (DAS)
• Drake Portals and Drake Documents
• Drake Zero and Web1040

Drake Pay Manager

The Drake Pay Manager can be used to collect payment for services that are not directly related to tax return preparation; however, payments must be collected remotely (via an email invoice and the Drake Pay payment portal) or by manually entering client credit or debit card information. The Drake Pay Manager does not support point-of-sale (POS) devices.

Remote Transactions

With Drake Pay, you can send payment requests to clients, allowing them to pay their bill wherever they are and at their convenience.

When you send a payment request to a client, the client receives an email, stating who the charge is from, how much they owe, and a payment link. Upon opening the link, the client is redirected to a Drake Pay payment page and prompted to pay the amount due by entering their credit or debit card information. Once the payment is submitted, the client receives a PDF receipt of their transaction via email, and the preparer receives an email confirming the payment. Payment requests can be cancelled or resent any time prior to being paid.

For more information on payment requests, see KB 18583.

In-Person Transactions

To make an in-person transaction using the Drake Pay Manager:

1. Log in to the Drake Pay Manager using your Drake Software credentials. See KB 18332 for information on granting access to the Drake Pay Manager.
2. On the Transactions tab, click New Charge.
3. Complete all Payment Details, including the charge Amount, a description of the charge (Memo), the customer’s name, payment information, and email.
   
   
   
   
4. Submit the payment. If you entered a Receipt Email, your client receives a PDF receipt of the transaction.
   
   
   

Completed payments appear in both the Drake Pay Manager and the Infinicept^® Back Office Portal.