I am receiving EF Message 6060 in regards to a Refund Advantage (RA) bank product screen and the DD screen. How do I clear this?
Both an RA bank product screen with a direct deposit request and a DD screen cannot be completed at the same time in the same return for a federal refund.
You can have a bank product screen for the federal refund and use the DD screen to directly deposit the state refund (if you are not using a bank product for the state refund).
To accomplish this, on the federal DD screen select No for the Federal selection and select the state as needed from the State/city selection drop list.
Most of our bank partners support a "state-only" bank product; see Related Links for details.
Note: Other bank partners may have similar messages, such as:
- TPG (Tax Products Group), message 5056
- RCB (River City Bank), message 5739
- RF (Refundo), message 6129
- EPS (EPS Financial), message 5762
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