Menu

Search

Knowledge Base


13700: NWClient Network Setup - Drake Icon not on Desktop


Networks + Operating Systems

The Drake icon doesn't appear on the workstation desktops. How can I get new icons? 
 

In some cases, the desktop icons may not appear as expected when you run the executable located in Z:\DrakeYY\nwclient\NWClient.exe (where Z: is the network server and YY the software year). On some systems an additional step may be needed. 

Drake22 and Future 

If you are comfortable navigating in the network file structure, from each workstation, right-click on Z:\DrakeYY\FT\DrakeTax20YY.exe (where Z: is the network server and YY the software year) and select Send to > Desktop (create shortcut).

Starting with Drake22, make sure that you have also chosen to run the DrakeTaxPrerequisites.exe in the NWClient Folder on the workstation to ensure that all required prerequisites are installed. 

Drake21 and Prior 

If you are comfortable navigating in the network file structure, from each workstation, right-click on Z:\DrakeYY\FT\DrakeYY.exe (where Z: is the network server and YY the software year) and select Send to > Desktop (create shortcut).

 

If you are not comfortable with this process, contact an IT professional, or Drake Support for assistance at (828) 524-8020.


Also In This Category


On a scale of 1-5, please rate the helpfulness of this article


Not Helpful
Very Helpful
Optionally provide private feedback to help us improve this article...

Thank you for your feedback!


Details
Article has been viewed 29K times.
Last Modified: 10 Months Ago
Article not rated yet.
Options