Knowledge Base

17906: PCM - Send Email to Client Option (Drake22)


Can I send my client an email directly from the PCM? What email program does that use? 


Yes, when an email address has been entered in data entry for a return, you can now send an email to that client by right-clicking on the client's name on the PCM listing and choosing Send Email to Client.

This functionality uses your Windows Default Email application. When using this feature, you do not need to set up your email in Help > Email. The Windows Default application must be configured to use your email address.

  • Open the Windows start menu and choose Settings.
  • Select Apps.

  • Click Default Apps.
  • Locate the Email section and select the appropriate email provider (Outlook in this example). Changes are saved automatically.

 Note that when you are sending a client an email from view mode, you can also choose the option to Email to Client (using Windows default email)


Microsoft .NET Desktop Runtime Version 6 is required for this functionality. 

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