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10888: Contacting Drake Support

: Last Month
: Software Help Generally

How do I contact Drake Support?

For questions about Drake Software products and services, you can contact Drake Support by phone, email, or chat.

Support Hours:

Drake Support Hours
January 2 – April 15	April 16 – December 31
Monday – Friday: 8 a.m. – 10 p.m. EST	Monday – Friday: 8 a.m. – 9 p.m. EST
Saturday: 8 a.m. – 6 p.m. EST	Saturday: 9 a.m. – 5 p.m. EST

Holidays

Drake Support will be closed on the following days:

New Year's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day & the day after Thanksgiving
Christmas Eve and Christmas Day

Support phone and fax numbers, and email addresses:

Department	Phone	Email
General Support	(828) 524-8020	Support@DrakeSoftware.com
Drake Accounting Software (DAS)	(828) 349-5908	DAS@DrakeSoftware.com
Hosting on Rightworks	(828) 349-5556	-
Software Accounting	(828) 349-5900	Accounting@DrakeSoftware.com
Software Conversion	(828) 349-5546	-
Spanish Support	(828) 349-5500	-
Drake Portals	(828) 349-5725
Drake Pay	(828) 349-5724	DrakePaySupport@drakesoftware.com
Sales	(800) 890-9500	Sales@DrakeSoftware.com
Feedback	-	Feedback@DrakeSoftware.com
Education	-	Education@DrakeSoftware.com

Note: Support email can be sent directly from the software. An extensive list of email support addresses, including those for state-specific support, is available in the Drake Software Support Address Book at Help > Email in the software.
Chat support is available under Help > Drake Chat Support.

See Service Resources for additional information.

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