Menu

Search

Knowledge Base


13544: States Missing from Sets or Pricing Setup


Purchasing + Installing

When I try to adjust sets or pricing for state forms, the state drop list is blank. 

 

Go to Setup > Data Locations and check your Share settings data path. It probably displays a path that doesn't point to a valid Drake Software installation, so the state list is not available. Ordinarily, Share settings should point to the location where Drake is running. Use the drop list to select the correct location.

If you have a custom setup involving a specific Drake Software location where you manage shared settings, make sure you select the correct location. A correct Share settings path will populate the state drop list at Setup > Printing and Device Setup > Printers > Sets and the state drop list at  Setup > Pricing > Fed/State.

Note: Per Item Pricing is not available for state pricing. Only Per Form Pricing is available.


Also In This Category


On a scale of 1-5, please rate the helpfulness of this article


Not Helpful
Very Helpful
Optionally provide private feedback to help us improve this article...

Thank you for your feedback!


Details
Article has been viewed 5.2K times.
Last Modified: 2 Months Ago
Article not rated yet.
Options