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13918: IND Rejects


Rejects + EF Messages

How do I correct IRS Reject IND-901, IND-902, IND-904, IND-931, IND-932, IND-934, IND-941, IND-942, IND-943, or IND-944?
 

There are several IRS rejects that indicate that the Social Security Administration has locked a social security number, either by request or because the individual is deceased.

  • If it was locked by request, the taxpayer or their representative will need to contact the Social Security Administration at 1 (800) 772-1213 and request for it to be unlocked. Once unlocked, the return can be e-filed again. 
  • If the taxpayer is deceased, and the SSA has locked the SSN, the return will be rejected (see chart below). The surviving spouse or representative can contact the Social Security Administration at 1-800-772-1213 to confirm and get more detailed information. Generally, a return that includes a deceased taxpayer with a locked SSN will need to be paper-filed.

 Reject code Description
IND-901 The Primary SSN in the Return Header has been locked because Social Security Administration records indicate the number belongs to a deceased individual. 
 IND-902
 The Primary SSN in the Return Header has been locked.  The account was locked per the taxpayer's request. 
 IND-904
 The Primary SSN in the Return Header has been locked.  Social Security Administration records indicate the SSN belongs to a minor.  The account was locked per the request of the minor's parent or guardian.
 IND-931-01
The Dependent SSN (or Qualifying Child Identifying Number on Form 1040-SS (PR)) has been locked because Social Security Administration records indicate the number belongs to a deceased individual. 
 IND-932-01
 The Dependent SSN (or Qualifying Child Identifying Number on Form 1040-SS (PR)) claimed on your return has been locked.  The account was locked per the taxpayer's request. 
 IND-934-01
 The Dependent SSN (or Qualifying Child Identifying Number on Form 1040-SS (PR)) claimed on your return has been locked.  The account was locked per the request of the dependent's parent or guardian. 
 IND-941
The Spouse SSN in the Return Header has been locked because Social Security Administration records indicate the number belongs to a deceased individual. 
 IND-942
 The Spouse SSN in the Return Header has been locked.  The account was locked per the taxpayer's request.
 IND-943
 The Spouse SSN in the Return Header has been systemically locked based on IRS information which indicates there is not a filing requirement for this SSN.
 IND-944
The Spouse SSN in the Return Header has been locked.  Social Security Administration records indicate the SSN belongs to a minor.  The account was locked per the request of the minor's parent or guardian. 


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